Support
Have a question, found a bug, or need help with your account? Reach out and we'll get back to you as soon as possible.
support@phantom-ai.appCommon issues
The extension isn't responding to hotkeys
Make sure you've refreshed the page after installing or updating the extension. Some pages (like chrome:// pages) don't allow extensions to run. Try on a regular webpage.
Paste doesn't work in my text editor
PhantomAI works with most text fields including Canvas LMS, Google Forms, Blackboard, and standard inputs. If paste doesn't work, try enabling Type Mode in settings, which simulates character-by-character typing.
How do I cancel my subscription?
Open the PhantomAI popup, and click "Manage Billing" to access the Stripe customer portal where you can cancel or change your plan.
Screenshot capture shows a black image
This can happen on pages with DRM-protected content (like streaming sites). Try on a different page. Also ensure the extension has permission to access the current tab.